Build 2020 is here and in this video we summarize all of the announcements within the area of conversational AI, across Bot Framework SDK, Azure Bot Service and the Cognitive Services (LUIS, Speech, QnA Maker). If you would prefer to read about the announcements, you can read our blog post over on Microsoft Tech Community at https://aka.ms/Build20-ConversationalAIBlog, which also contains links….
This year at Build 2018, we announced the general availability of QnAMaker as well as the new Bot Builder tools preview. One exciting new tool called LUDown allows you to easily create natural language components locally for both LUIS and QnAMaker. In this article, we’ll be providing an overview of how to use LUDown to create a QnA Maker knowledge base (KB), and….
CONTINUE READING "Create a QnA Knowledge Base using new BotBuilder Tools"
QnAMaker is announcing general availability at //build/ 2018. QnAMaker is a Microsoft Cognitive Service that makes it easy to power a question-answer application or chatbot from semi-structured content like FAQs and product manuals. QnAMaker GA stack was built with scalability and data privacy in mind while keeping it still easy-to-use. In this post, we will break down the major differences….
CONTINUE READING "Announcing General Availability of QnAMaker"
QnA Maker is currently one of the most popular cognitive services our customers are enthusiastic about using. Back in August we published a blog post describing how to create card attachments for answers returned from QnA maker for .NET. In this post, we’ll be describing how to do the exact same thing for bots built with the Bot Builder SDK for….
Figuring out how to manage your bot’s conversational flow is one of the most challenging aspects to bot development, and also related to some of the most commonly asked questions we receive from the community. In this article we’ll discuss different ways to manage your bot dialog by leveraging two popular Microsoft cognitive services – QnA Maker and LUIS. The sample….
CONTINUE READING "Dialog management with QnA, LUIS, and Scorables"
In this post we’ll go over a few different strategies to manage user feedback for your bots. Instead of starting from the beginning with a new bot project, we’ll be continuing off of the demo QnA bot we created in a previous post – QnA Maker with rich cards in .NET. The demo we started from that post is not….
CONTINUE READING "QnA maker revisited, with Suggested Actions and App Insights"
If you are unfamiliar with the QnA Maker, please click here to learn more about it. A good bot is one that is actually useful to users, seems intuitive right? Some bots may need to process payments, handle forms, track location, or perform some other sort of complex or custom operation. We also have LUIS, which can be utilized to….